Ala Kai Realty, Inc.
688 Kinoole St.  Suite 102
Hilo, HI  96720

Phone:                     808-935-3378

Fax:                      808-935-7575

                            808-935-6019

Property Management

808-935-4918 - Kevin Aoki

808-961-5561 - Melissa N. Kalauli

Property Management Division 

Ala Kai Realty, Inc. is an honest, dependable, locally owned full-service Real Estate firm with over 35 years of conducting business on the Big Island.

With over 30 years of property management experience combined, Realtors Melissa N. Kalauli and Kevin K. Aoki are ready to assist you for all your property management needs. 

First and foremost, Ala Kai Realty, Inc. strictly adheres to the policies set forth by Hawaii Revised Statues Section 521 (Residential Landlord-Tenant Code).  In addition, we follow all fair housing laws in accordance with the US Department of Housing and Urban Development and the Hawaii State Civil Rights Commission.

We pride ourselves in managing quality residential properties for long-term rental as well as short-term vacation-type rentals. We manage single family homes, condominiums and even entire apartment complexes. We are well known for providing exceptional service for our owners and tenants. Proudly, we strive to maintain clear and open communication with both owners and tenants. Think about it: a qualified, experienced management agency like Ala Kai Realty, Inc. could save you money, time and headaches by placing only qualified tenants with good references.  Hiring Ala Kai Realty, Inc., will greatly reduce your risk of dealing with non-payment of rent and of damages and repairs to your rental unit.

Some of our services include but are not limited to:

·        Advertising: We advertise your available property on our website, in the Hawaii Tribune-Herald and on our list of available rentals located in our office. We offer this listing to our walk-in clients and often fax out lists to various agencies including the University of Hawaii at Hilo and the Joint Astronomy Center.  We regularly review your property with regard to the current rental market in order to get you the optimal rental income.

·        Tenant Screening, Interview and Application Process: We take great care in pre-qualifying tenants for your property. We verify that each tenant has a good rental history when we check their references with prior landlords. We also verify income, sources of income and employment. Our requirements are as follows: a written application from each adult in the household, good references from present and past landlords, good reports from present and past employers, as well as a good credit history.

·        Maintenance and Repair Calls: We handle all repair calls from tenants and send out the appropriate repair person to your property. We also oversee all other repair and maintenance work done on your property to ensure that the work was done in a professional manner. We receive all invoices for work done and disburse payment from your monthly rental income.

·        Various Bill Payment Service: We want to make the management of your property hassle-free and worry-free for you.  Therefore, we are able to tailor our services to meet your individual needs. We pay regular monthly bills, such as utilities, repair bills and yard service, on your behalf as part of our standard management program. At your request, we will pay your mortgage, insurance, maintenance fees, association dues, State of Hawaii General Excise Tax, and other bills for a nominal service fee.

·        Inspections: We conduct thorough on-site inspections before a tenant takes occupancy, periodically during a tenant’s lease, and immediately after the tenant vacates. When a new tenant is selected for your property, the tenant is given a current inspection report to acknowledge and, if applicable, an inventory list. When the tenant vacates the unit, this documentation helps in identifying any damage not due to normal wear and tear. Any damage negligently caused by the tenant will be charged against the tenant’s security deposit. This procedure helps us protect both your property and your money.

·        Computerized Monthly Financial Statements: Each month we will send you a complete financial statement which reports both income and expense detail for the month and includes a summary of the year to date. We will also include copies of invoices for any work done on your behalf that month. At the end of the year, you will receive a summary of the year’s business activity for your property along with a 1099 tax form.

Ala Kai Realty, Inc. for all your property management needs!

We promise to do our best for you!